Pre-ordered or back-ordered items (out of stock but back in stock soon) can take up to three to four weeks to ship. Holiday shipping times will be posted on HOME page in December.
You will be notified by email and provided with tracking information once your package has been shipped.
Delivery times shown at checkout are estimated, we do not provide money-back guarantees for any method other than FedEx Express.
You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence.
Covet Dance is not responsible for any packages held by international customs agencies and it is not the responsibility of Covet Dance to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.
For example, UK residents might expect a customs charge of at least 20% of the total cost of the purchase. Covet Dance is not responsible for this payment. Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of.
If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.
Should Covet Dance mistakenly be invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. This will need to paid immediately.
As with domestic shipping, if a package can't be delivered due to an error entering your shipping address, Covet Dance is not responsible for any additional fees that may incur in order to reroute or reship the package.
If you have a USPS package marked as delivered but haven't received it, please contact your local mail facility (ie. Royal Mail in the UK).